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Privacy Policy

Effective from: September 03, 2025

Last Updated: March 23, 2026
Business Name: Sol Space Yoga & Pilates Pty Ltd

Contact Email: hello@solspace.yoga

1. Introduction

Welcome to Sol Space Yoga & Pilates! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data in line with the Australian Privacy Principles (APP), the General Data Protection Regulation (GDPR), and other applicable laws. This policy applies when you use our website, including our online booking and membership system powered by Momence.

2. Who We Are

Sol Space Yoga & Pilates Pty Ltd is a boutique yoga and Pilates studio based in Jindalee, Australia. We provide wellness services, including class bookings, workshops, and memberships, both online and in person.

3. What Personal Data We Collect

We collect the following types of personal data when you visit our website, create a Momence account, or book a class:

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  • Identity Data: Full name, date of birth.

  • Contact Data: Email address, phone number, and physical address.

  • Financial Data: Payment information (processed securely via Momence through Stripe or similar integrated providers).

  • Technical Data: IP address, device/browser information, and location data.

  • Health Data: Information regarding injuries, pregnancies, or medical conditions relevant to your safe practice.

  • Profile Data: Your class history, attendance records, and membership status within the Momence platform.

4. How We Use Your Data

We use your personal data to:

  • Manage class bookings, waitlists, and your Momence member account.

  • Process payments for memberships, class packs, and retail.

  • Send automated class reminders, booking confirmations, and service-related updates.

  • Respond to inquiries and provide customer support.

  • Send marketing emails and studio newsletters (only if you’ve opted in).

  • Meet legal, insurance, or regulatory obligations.

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We do not sell your personal data.

5. How We Obtain Consent

We ask for your consent when:

  • You create an account via our Momence booking portal.

  • You sign up for our mailing list or newsletters.

  • You provide sensitive health information on your intake form.

  • You accept cookies on our website.

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You can withdraw your consent at any time by emailing hello@solspace.yoga

6. Data Sharing with Third Parties

We share your data only with trusted service providers who help us operate our business, specifically:

  • Momence: Our primary platform for bookings, membership management, and customer communication.

  • Stripe / Payment Processors: To securely handle credit card transactions (Momence integrates with these providers).

  • Wix.com: Our website hosting and platform provider.

  • Email Marketing Tools: For studio updates and newsletters (if you’ve opted in).

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These providers are committed to data security and only process your data under our instructions.

7. Data Retention

We retain your personal data as long as you have an active account with us or as required by law (e.g., for tax or insurance purposes). You can request deletion of your data at any time by contacting hello@solspace.yoga
.

8. International Data Transfers

Your data may be stored or processed outside of Australia. Our platform providers, including Momence and Wix, may store data in the US, EU, and other jurisdictions. These providers use safeguards such as Standard Contractual Clauses (SCCs) to ensure your data remains protected.

9. Your Rights Under GDPR

Depending on your location, you have the right to:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request changes to inaccurate or out-of-date information.

  • Deletion: Request that we delete your personal data (subject to legal retention requirements).

  • Opt-out: Unsubscribe from marketing communications at any time via the "unsubscribe" link in our emails.


To exercise your rights, contact us at hello@solspace.yoga

10. Cookies

Our website uses cookies to ensure site functionality, understand visitor behavior, and improve your user experience. You can manage your cookie preferences through your browser settings.

11. Data Security

We take your privacy seriously. We and our partners (Momence and Wix) use industry-standard security measures, including SSL encryption and secure data centers, to protect your information from unauthorized access.

12. Policy Updates

We may update this Privacy Policy to reflect changes in our boutique operations or legal requirements. Updates will be posted at www.solspace.yoga/privacy 

13. Contact Us

If you have any questions or requests about this Privacy Policy or your personal data, you can contact us at:

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