Terms & Conditions

Last updated: 15 October 2025

Business Name: Sol Space Yoga & Pilates Pty Ltd

Contact Email: hello@solspace.yoga

Introduction

Welcome to Sol Space Yoga & Pilates. By booking or purchasing any service, class, pass, or membership, or by using our website/app, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

1. Eligibility & Age Requirement

To hold a membership, you must be 18 years or older.
Those under 18 may participate only if a consenting adult (parent/guardian) agrees, and this must be discussed and approved by the studio owner prior to commencing.
By registering, you confirm you have the legal capacity to enter into these Terms or have obtained parental consent where required.

2. Bookings

All classes must be booked via our website or the Fit by Wix app.
Spaces are limited — booking early is strongly encouraged.
Walk-ins are not guaranteed and depend on availability.
By making a booking, you agree to provide accurate, up-to-date information and to abide by all studio policies.

3. Cancellations & Late Changes

You must cancel at least 4 hours before class start to avoid penalties.
Late cancellations (within 4 hours) will incur:
• Class Pass / Intro / Single Class holders: loss of that class credit
• Unlimited Membership holders: a $10 late cancellation fee
No-shows (failure to attend a booked class without cancellation) will incur:
• Class Pass / Intro / Single Class holders: loss of the credit
• Unlimited Membership holders: $10 no-show fee

These rules ensure fairness and allow others to claim unused spots.

4. Passes & Memberships — General Terms

Passes and memberships are for individual use only. They cannot be shared, transferred, or used by more than one person.
All purchases are non-refundable, except as required by Australian Consumer Law.
Expiry dates are fixed and cannot be extended, except under exceptional circumstances required by law or at our discretion.
Passes or memberships cannot be paused, refunded, or exchanged for change of mind.

5. Pricing & Specific Plans

2-Week Intro Offer

Valid for new clients only (one per person).
$49 provides access to up to 14 regular classes over 14 consecutive days starting at the first booked class.
This offer excludes special workshops, courses, events.
Non-refundable, non-transferable, and non-extendable.
Standard cancellation policy applies.

Single Class Pass

Valid for one class only.
Expires 14 days from purchase.
Non-refundable, non-transferable.
Bookings via website/app only.
Standard cancellation policy applies.

5-Class Pass

Valid 1 month from first booked class.
Unused classes are not refundable, extendable, or transferable.
Contact hello@solspace.yoga for special circumstances (at our discretion).
Applies standard cancellation policy.

10-Class Pass

Valid 3 months from first booked class.
Unused classes are not refundable, extendable, or transferable.
Contact hello@solspace.yoga for special cases.
Standard cancellation policy applies.

Unlimited Membership

Billed weekly at $49 per week.
Minimum commitment: 1 month from commencement.
After the initial month, renews weekly unless canceled.
1 month’s written notice (via email) required to cancel: hello@solspace.yoga
Payments are automatic; missed or failed payments must be rectified before further booking.
Unlimited memberships may be placed on hold (see below).
Standard studio cancellation policy applies to booked classes.

Membership Hold Policy

May place medical or non-use holds up to 6 weeks per calendar year.
Requests must be made in writing at least 7 days in advance.
Holds must be for a minimum 1-week block.
Membership resumes automatically after hold ends.

6. Studio Etiquette & Safety

Arrive at least 5 minutes before class — doors lock at start time.
Late entry after class has begun is not permitted.
Mobile phones must be silent and stored off the practice area.
Respect instructors, fellow students, and the studio environment.
Follow teacher instructions for your safety and that of others.
Engage responsibly: consult your healthcare provider before beginning if you have any medical concerns or are pregnant.

7. Health, Liability & Assumption of Risk

Participation is at your own risk. You attest you are physically capable of participation.
You release Sol Space Yoga & Pilates from liability for injury, loss, or damage, except where prohibited by law.
You agree to indemnify our studio (including instructors, staff, agents) against claims, costs, or liabilities arising from your use or breach of these Terms.

8. Intellectual Property

All content on the website/app — text, graphics, logos, images, code, videos — is owned by Sol Space Yoga & Pilates or its licensors.
You may not reproduce, distribute, modify, or use our content without express written consent.

9. Suspension & Termination

We reserve the right to suspend or terminate a user’s access to bookings or membership if they breach these Terms, misuse classes, or act inappropriately.
Termination does not relieve you of outstanding payment obligations.

10. Limitation of Liability

To the maximum extent permitted by law, our liability under these Terms is limited to the amount you have paid us in the 12 months prior to the claim.
We exclude liability for indirect, incidental, consequential, or special losses (loss of profit, data, opportunity), unless statute prohibits that exclusion.
Nothing in these Terms excludes liability for death or injury caused by negligence, or other statutory rights that cannot be excluded.

11. Promotions & Special Offers

Offers cannot be combined unless explicitly stated.
We reserve the right to modify or withdraw promotions at any time.
All bonus classes or discounts are subject to these Terms.

12. Privacy & Communications

By booking or registering, you agree to receive communications (emails, notifications) about our services and promotions.
You may opt out of promotional communications at any time.
Your personal data is handled under our Privacy Policy.

13. Changes to Terms

We may update these Terms at any time.
The updated version will be posted on our website; by continuing to use our services, you agree to those changes.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of Queensland, Australia.
Any dispute arising shall be resolved exclusively in the courts or tribunals of Queensland.
The United Nations Convention on Contracts for the International Sale of Goods is excluded.

15. Contact Information

If you have questions or need clarification about these Terms, contact:
📧 hello@solspace.yoga
🏠 Shop 2b, 19 Kooringal Drive, Jindalee QLD 4074